Shipping policy

At OmniStyl, we aim to make your order experience smooth and convenient. Please read the following shipping terms before placing your order.

1. Shipping Locations

OmniStyl currently ships only within India.

We do not offer international shipping at this time.

Orders can be delivered only to locations that are serviceable by our courier partners.

2. Shipping Charges

A shipping charge of ₹100 applies to orders below ₹1000.

Free shipping is available on orders of ₹1000 and above.

The applicable shipping charge, if any, will be displayed at checkout before you complete your purchase.

3. Cash on Delivery

Cash on Delivery (COD) is not available.

All orders placed through the OmniStyl website must be paid for in full at the time of checkout using the available online payment methods.

4. Order Processing

Orders are generally processed and dispatched within 3 working days, subject to product availability and successful payment confirmation.

In case a product is unavailable or there is an unexpected delay in processing your order, we will contact you using the details provided at the time of purchase.

Once an order has been dispatched, it cannot be cancelled.

5. Delivery Time

Orders are generally delivered within 3–5 working days after dispatch, depending on the delivery location and courier serviceability.

Delivery timelines may vary due to:

courier delays;
weather conditions;
public holidays;
remote or difficult-to-service locations;
unforeseen logistical circumstances; or
other circumstances beyond the reasonable control of OmniStyl.

6. Courier Partners

Orders may be shipped through one or more courier partners selected by OmniStyl based on serviceability and operational requirements.

Once your order is dispatched, tracking details will be shared with you through the contact details provided at checkout.

7. Package Safety & Unboxing Video

All orders are securely packed before dispatch.

We strongly recommend that customers record a continuous unboxing video while opening their package.

In case of a damaged, missing or incorrect item, an unboxing video along with clear photographs of the package and product will be required to help us verify the issue and, where applicable, raise a claim with the courier or shipping insurance provider.

8. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address and contact details.

If an order cannot be delivered because of an incorrect or incomplete address, or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.

9. Non-Serviceable Locations

If the delivery address is found to be non-serviceable by our courier partners after an order has been placed, we will contact you and arrange an appropriate resolution, which may include cancellation and refund of the order amount.